If you already have a JoinedUp account/profile and would like to join a new agency or organisation, you do not need to create a new profile. You can share your existing profile with the new agency.

Step 1:
You can either contact the agency and ask them to send you a request email to link/share your profile with them; all they need is your email address that is on your existing profile.

Step 2:
You will receive an e-mail with a clickable link.

Step 3:
Click on the link.  You will then be directed to the sign on page, requesting you to log in with your password.  Once you have entered your password, you will be successfully linked to the new agency:

Note:  Shift information is privatised, so one agency has no access to another's information on your profile.

What if I don't remember the password?

In this case, please go to https://app.joinedup.com/login, enter your email address, click 'Next' and use 'Forgotten your password?' option for JoinedUp to send you a link to create a new password.

Is there any other way to do it?

You can get in touch with us directly to link you to the agency.

E-mail: Support@joinedup.com
Call: 020 3322 3534

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