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Send a message to a worker or a client
Send a message to a worker or a client

How to send a message to your workers or your clients

Iwona Jakobczyk avatar
Written by Iwona Jakobczyk
Updated over a week ago

Message a Worker

There are a number of ways you can send a message to a worker.

Managed Workers tab

You can message an individual worker by going to the Workers > Managed Workers tab. Search for the worker you wish to send a message to in the left hand search bar.

Once you have found the relevant worker, click on their name and you will see an expanded preview of their profile appear. At the bottom, you will see a 'Message' button.

Click on this, and you will then see a screen appear where you can enter your message and send it to the worker.

This will be sent on JoinedUp's internal messaging system, email and SMS - depending on the worker's communication preferences.

Inbox tab

You can also send a message to multiple workers through the Inbox tab. The below article discusses texts (SMS) but messages can also be sent through JoinedUp or email using the same method. Click the link to see more info:

Message a Worker or a Hirer

Inbox tab

If you would like to message a worker or Hirer you can do so by selecting a message from those displayed in your Inbox and replying.

Shift details tab

You can also go into a Shifts details page and contact a worker or Hirer by typing a message in the area provided. Please note that messages on shifts will be visible to all workers and Hirers.

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