I'm a Worker
Help for agency workers using JoinedUp and freelance drivers working through the Driver Exchange marketplace
By Iwona and 3 others4 authors41 articles
I can’t remember my password!
FAQs for Agency Workers
Contacting your agency
Linking your profile
Confirming your e-mail address
Confirming your phone number
Profile complete - Requires Validation
My profile hasn't been validated yet!
How do I know I've done everything correctly?
My agency wants access to see my profile
I need to link my existing account to my new agency
Setting up your availability
Confirming a shift booked by your agency
How do I cancel my shift?
Why has my shift been cancelled?
I can't see any shifts in my work calendar?
Do I have a shift? Nobody has replied to my email
Adding hours you've worked
I can't enter my start / stop time?
See your timesheets
See how your gross pay is calculated
My shift says unsubmitted
Can I request holidays through JoinedUp?
Requesting holiday - Angard workers
How do I see my Invoice on JoinedUp
Self Billing for Ltd Companies
I want to know my employee/payroll/ID number
How do I delete my account?
Can I access my payslips or P45 on JoinedUp?
Filling in your Limited company details
What is self billing?