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I'm not receiving emails about available shifts
I'm not receiving emails about available shifts

I'm receiving shift confirmation emails, but not available shift emails

Alex Plant avatar
Written by Alex Plant
Updated over a week ago

Some agencies regularly send emails to their workers informing them about available shifts. If you're not receiving any of these emails please check:

1) If your email address is validated

2) If your contact preferences are set up correctly

3) If you have saved the correct address on your profile

If all of the above are ok please report it to your agency so they can check if you were included in the list they've used to send the emails out. You can ask them to look for a specific email you were missed from, or you can ask your co-workers which emails they have received but you've missed.

If your agency sees any technical issues they will report it to our support team for you.

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