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I'm an Agency user
Here you'll find support on the features and screens on the JoinedUp platform to manage your workers and clients
Asynchronous reports
Site locks
Tabs on JoinedUp
Setting up a new partner agency
Facial recognition
Adding or deleting users
Worker Incidents
Adding sites - agency view
QR codes
Company Codes
Adding a new client user
How do I cancel allocated shifts? (Agency user)
MSP - proposing worker
Bulk rate uploader guide
API
Facial recognition and QR codes FAQs
Following a site
What is JoinedUp?
Adding a worker profile
Inviting existing workers
Agency Worker Regulations Breakdown
Updating my worker's availability: Branch tab
Validate your worker profiles
Adding AWR record to workers profile
Updating my worker's availability: On-Site tab
Link or unlink a worker to a branch (branch only)
Changing a worker's e-mail address
AWR Clock/Length of Service
Adding a worker to your plan (onsite only)
Messaging workers by location
New Managed Workers Screen
Documents Antivirus Scanning
Bookings Overview screen
Cancelling multiple unallocated shifts
Sharing shifts with a Partner Agency (Branch screen)
Accepting proposed workers (Branch screen)
What do the partner statuses on the Branch screen mean?
Batch allocation limit
Overriding shift template rates
Creating Reporting groups
Adding a new branch
Linking a Worker to a Branch
Managing changing requirements using Post Shifts and Order Types
Linking and Unlinking Sites to Branches
Shifthopper Menu
Allocation Wizard
Copying Shifts on the Branch Allocation Screen
Shift Patterns
Change multiple planned start times (on-site)
Add a booking or create a shift (onsite only)
Cancel multiple shifts
Shift Auto-creation
Deallocate a worker or cancel a shift
Pasting your requirement into the on-site plan
Copy shifts to another week (on -site)
Plan shifts for multiple workers (on-site)
How to add a worker to unfilled shifts
Changing workers in a booking
Edit start times before publishing shifts(on- site)
Publish all your shifts
Add a booking or create a shift (Branch screen)