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I'm an Agency user

I'm an Agency user

Here you'll find support on the features and screens on the JoinedUp platform to manage your workers and clients

75 articles
Alex Plant avatarIwona Jakobczyk avatarElizabeth Gunn avatar+4
Written by Alex Plant, Iwona Jakobczyk, Elizabeth Gunn and 4 others

Asynchronous reports

How to download asynchronous reports
Iwona Jakobczyk avatar
Written by Iwona Jakobczyk. Updated over a week ago

Site locks

How to lock a site when you're ready
Iwona Jakobczyk avatar
Written by Iwona Jakobczyk. Updated over a week ago

Facial recognition

Setting up a site so workers can sign in and out using facial recognition
Iwona Jakobczyk avatar
Written by Iwona Jakobczyk. Updated over a week ago

Tabs on JoinedUp

An Overview of tabs on JoinedUp with their functionalities
Iwona Jakobczyk avatar
Written by Iwona Jakobczyk. Updated over a week ago

Setting up a new partner agency

How to add a new partner agency from the Workers tab
Iwona Jakobczyk avatar
Written by Iwona Jakobczyk. Updated over a week ago

Adding or deleting users

I need to add or remove users to my team
Alex Plant avatar
Written by Alex Plant. Updated over a week ago

Worker Incidents

How to track issues and incidents that arise on a shift
Alex Plant avatar
Written by Alex Plant. Updated over a week ago

QR codes

Setting up a site so workers can sign in and out using QR codes
Iwona Jakobczyk avatar
Written by Iwona Jakobczyk. Updated over a week ago

Adding sites - agency view

How to add new sites for your clients
Alex Plant avatar
Written by Alex Plant. Updated over a week ago

Company Codes

How do I add new codes to the system?
Elizabeth Gunn avatar
Written by Elizabeth Gunn. Updated over a week ago

Managing Workers

12 articles
Iwona Jakobczyk avatarRhiannon Mathews avatarAlex Plant avatar+2
Written by Iwona Jakobczyk, Rhiannon Mathews, Alex Plant and 2 others

Planning Shifts

29 articles
Alex Plant avatarClaire Sherwell avatarSarah Parsons avatar+3
Written by Alex Plant, Claire Sherwell, Sarah Parsons and 3 others

Shift Templates (Job Cards)

9 articles
Iwona Jakobczyk avatarAlex Plant avatarTom Caban avatar
Written by Iwona Jakobczyk, Alex Plant and Tom Caban

Time & Attendance

6 articles
Elizabeth Gunn avatarIwona Jakobczyk avatarTom Caban avatar
Written by Elizabeth Gunn, Iwona Jakobczyk and Tom Caban

Finance

5 articles
Iwona Jakobczyk avatarAlex Plant avatar
Written by Iwona Jakobczyk and Alex Plant

Inbox

4 articles
Alex Plant avatarIwona Jakobczyk avatarElizabeth Gunn avatar
Written by Alex Plant, Iwona Jakobczyk and Elizabeth Gunn